Frequently asked questions

Subscriptions purchased through our website can also be managed and canceled only through this website. You may also email us at za@streamgym.today to communicate with us about the website and/or services, or unsubscribe following unsub link sent in the welcome message.

If you are browsing the Internet, you might come across one of StreamGym Today's promotions, and you might decide to give it a try. You must press the button and confirm your interest twice! After that, you will receive a welcome message with a portal URL, and you are ready to get fit!

If you have subscribed to StreamGym Today, you will be charged R5/day.

All promotional materials clearly state that this is a subscription service. Besides, after subscription, the customer will receive a free information message indicating the cost of the service, frequency, and information on unsubscribing.

We do not send messages to a cell phone number unless the number is subscribed to one of our services. You may not remember subscribing to the service. Be careful when lending your cell phone to other people. The subscription will be activated only after you activate it.

We understand that this is an unpleasant situation. Please contact us at za@streamgym.today. For other methods of unsubscribing, see question 1.